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My Boss And I Had A Major Clash This Morning!

I refer to this specific client as a “boss” because he buys most of my time.


It was dumpster fire bad.


Then we both got up from the virtual call, grabbed our java and were back to normal 3 minutes later.


Never underestimate the power of coffee. ☕


The end 😉

Ohhhh you want more? 😝


 

Okay the value add –

As a solopreneur, it’s inevitable that you’ll encounter disagreements with clients from time to time. Maybe they’re unhappy with a product or service you’ve provided, or perhaps they simply don’t see eye-to-eye with you on a particular issue.


Whatever the reason, it’s important to know how to handle these disagreements in a way that’s both professional and productive.


First and foremost, it’s imperative to keep a cool head. It can be tempting to respond to a disgruntled client with anger or frustration, but this will only exacerbate the situation. Instead, take a deep breath, count to 10 or 20 🐏 and grab the coffee.


 

Next, make sure you listen to the client’s concerns. Even if you think they’re being unreasonable or unfair, hear them out. Sometimes, simply acknowledging a client’s frustrations can go a long way in diffusing a very tense situation.


Once you’ve listened to the client’s concerns, it’s time to respond. This is where things can get tricky, as you want to maintain a professional tone while also addressing the issue at hand.


One helpful tactic is to use “I” statements instead of “you” statements.

For example, instead of saying, “You’re wrong about this,” try saying, “I understand where you’re coming from, but here’s my perspective.”


 

If the disagreement is particularly heated, it may be helpful to take a step back and revisit the issue at a later time. This will give both you and the client time to cool off and approach the situation with a clearer head.

Kinda like I did!


Anyhoo, just remember that disagreements with clients are NOT the end of the world. In fact, they can be an opportunity to strengthen your relationship. A difference of opinion is good. By handling the situation professionally and respectfully, you’ll show the client that you value their business.

This applies to social media interactions too. 😉

🌶 Neela -2 🤵 Boss — 1.5 🐉 Dragon — NIL

THE END!


 

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